Technology is ever-evolving. The same goes for the telecommunications industry. In the last few years, the two have co-evolved and spawned Voice over Internet Protocol (VoIP) services. These systems are helping businesses to increase productivity while creating a unified business communications system, all with the assistance of broadband internet. The outcome is amazing and, therefore, debatable across a variety of industries. Regardless of personal preference, there are five trends that are paving the way for a VoIP rich world. 


Security issues, when it comes to the internet, is a hot topic. Hackers are always stepping up their game in the realm of internet fraud, bypassing security systems and breaching firewalls. 

For VoIP to be hacker-proof, extraordinary security measures must be put in place. Otherwise, no one in the business world will trust or depend on VoIP for their business telecommunication solutions. 

Currently, there are companies working to audit office phone systems that utilize broadband and create better, stronger firewalls and security features that will reduce the risk of being accessed by the wrong parties. 

4G versus 5G Internet

With the help of 5G technology, VoIP is anticipated to expand dramatically. Currently, 4G works well enough, but with faster internet speeds, the communication industry can continue to grow and thrive. 

5G is expected to result in speedier connectivity and response rates. This will help to enhance landline call quality, making it even better than 4G mobile phones.  

Utilization of the Cloud

Storage is a substantial part of VoIP systems. If there is not ample room to store all the data that is required to make VoIP’s functional, the system will not thrive. 

Enter the cloud. As an alternative to costly storage systems, the cloud is an excellent solution for those looking to have large VoIP systems. 

Shifting storage from on-site banks to the cloud is both cost-effective and a safety risk. To ensure that the information that a business uploads to the cloud is not compromised, additional safety protocols need to be enacted. 

While there are kinks to be worked out, the outcome is anticipated to result in: 

  • Better audio quality
  • A unified communication system
  • Ease of access without location restrictions

All-in-One Communication System

VoIP providers are anticipating that communication can be accomplished with one system. This means that calls, texts, e-mails, and voice messages can all be handled by one provider. In the end, the system is promised to be more efficient and effective than current telecommunication solutions. 

One downfall that may be anticipated in the risk of broadband going down leaving phone systems disabled. Backup measures need to be created and put into place to ensure there is no downtime or lapse in the telecommunications network. With this complication overcome, a unified communication system can be enacted.

A Comprehensive Solution for All-size Businesses

VoIP’s have historically been utilized by large companies that need a seamless system. However, small businesses are starting to jump on the bandwagon for several reasons. Some of these include: 

  • Overhead costs can be reduced with the ability to have remote employees 
  • Utilizing the cloud reduces the price of a VoIP system; there is no longer a need for expensive storage banks
  • Competition of multiple VoIP companies helps reduce the startup and running costs

VoIP is not a fad. In fact, VoIP is set to become the way telecommunications looks in the future. 

Conner Flynn

Conner has been writing about gadgets and technology for 15 years and when he isn't writing, he's testing the latest gadgets and technology.

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