06.07.2017

The age of using actual landline telephones to make calls has come to its end. Modern advances in technology and the use of the internet enable people across the globe to enjoy exceptional options for making calls to any mobile and landline number easily and affordably. This is made possible by the use of calling applications that have become so much popular all over the world.

Getting Your Payment Back if Your Calling App Doesn’t Provide the Promised Services

 

You can find a number of great messaging and calling apps in today’s mobile app market. Mobile app companies are doing their best to offer new, innovative solutions so to provide better communications means to their users. Pinngle, WhatsApp, Viber, Skype, Google Hangouts, Line are among the best instant messaging and calling apps that you can choose to stay in touch with your family, friends, and even colleagues.

Thanks to modern means of communication such as calling apps, people now have a perfect opportunity to connect with their relatives across continents without being obliged to pay high overseas calling rates since the mentioned apps offer cheaper services.

However, there’s an important issue that mustn’t be overlooked: how to claim your money back of the given calling app doesn’t provide the promised services? Here are a number of options you can use to get your money back:

  • Find Information in the App

  • You can look for the necessary information in the app. See whether your calling app provides details on claiming refund right in the app.
  • Get a Refund through a Money Back Guarantee

Though, as a rule, all purchases are final and non-refundable, if you’re charged in error you can claim to get a refund. You must contact the given mobile app company within, e.g. 90 days of such charge. The period is determined by the company. Read the payments policy of the given mobile app company to find all the necessary details concerning a refund.

  • Email the Company

If you can’t find any details concerning how you can claim a refund, just try to email the company. Find the company’s email address on its website and send an email, including the questions you’re interested in.

  • Call the Company

Another option is to call the given calling app company. Just make a call and ask the company representatives if the company offers a refund and how you can claim it.

  • Contact the Company through Social Media

If you can’t email or call the company, try getting into contact through social media. Use their Facebook, Twitter or LinkedIn page to ask all the questions regarding claiming a refund you’re interested in.

  • Use the App Store and Google Play Store

Another option is to try to get information on getting your money back through the App or Google Play Store.

Messaging and calling applications are so much popular these days that they have even surpassed social media in terms of monthly active users. However, there may be cases when your calling app doesn’t provide the promised services. If you’re on the lookout for a way how to get your money back, go through the above-mentioned options and choose the one that will help you easily claim a refund.

Have you ever claimed a refund? How did you do that? Feel free to share your own experience with us in the comments below.

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