Texting, Calling, or Sending Emails?

Texting, Calling, or Sending Emails?

The telephone call is now very often viewed as a dying institution. In our increasingly digital world, texting is becoming people’s preferred means of communication, thus replacing the phone call. The main reasons have to do with speed, convenience, and affordability. In the wake of this, it’s no surprise that the number of users of […]

20 Amazing Facts to Know About Chatbots

20 Amazing Facts to Know About Chatbots

Bots can be characterized as software that uses machine learning through artificial intelligence (AI) to stimulate a smart conversation with the user via a conversational interface like a chat. Today, these artificial intelligence systems that communicate with people through messaging, text, or speech, are evolving and turning into a necessity in certain industries. All the […]

Using Chatbots and AI for Customer Service

Using Chatbots and AI for Customer Service

Customer relationship management (CRM) is of immense importance for every successful business. Nowadays, the number of businesses taking advantage of messaging apps, chatbots, and artificial intelligence (AI) to improve their CRM is growing. Today’s strong and growing interest in chatbots and AI is driven by the fact that these intelligent digital assistants can always be […]

Using Chatbots for Marketing and Sales

Using Chatbots for Marketing and Sales

Mobile messaging applications have gained an immense importance for brands to reach consumers. In the wake of this, it’s no surprise why chatbots have become so popular these days. Traders and retailers having a stream of interactions are investing in chatbot technology to enjoy a quick and practical automated customer service, solve their small problems, […]

Are Bots the New Generation of Apps

Are Bots the New Generation of Apps?

Bots or chatbots increasingly turning into one of the most fascinating technology trends of modern software applications. They’re going to play an important role in the future of consumer and enterprise apps. This will completely transform the way people interact. Sometimes, chatbots are perceived as a new generation of apps after websites and mobile apps. […]

Chatbots Are Getting Smarter. Emotional Chatbots.

Chatbots Are Getting Smarter. Emotional Chatbots.

Chatbots are developed with technology humanization in mind, allowing people to communicate with it in a more natural way. Emotional chatbot machines are marking an era in which the interaction between humans and robots is seamless and is more than just functional. So, the next move of Artificial Intelligence (AI) is Emotional Intelligence. In this […]

How Bots, Messaging Apps, and AI Are Evolving

How Bots, Messaging Apps, and AI Are Evolving

Messaging and chat platforms are growing with rapid advances and are expected to further evolve. Over 2.5 billion people use at least one app to communicate through messages. 90% of mobile time is currently spent on messaging platforms. A number of leading entrepreneurs and investors are now involved in the bots and messaging space. According […]

Instant Messaging for Cyber Monday Sales and Deals

Instant Messaging for Cyber Monday Shopping

Cyber Monday, the best online shopping day is coming! “Cyber Monday” is a term created by marketing companies for the Monday after the Thanksgiving holiday in the US. The purpose is to persuade people to shop online. In 2017, this popular day for online-only retail deals falls on November 27. Moody’s (an American business and […]

7 Marketing Ideas for Small Business Saturday

7 Marketing Ideas for Small Business Saturday

The holiday season always brings anticipation and excitement for many small businesses. Small Business Saturday is one of the biggest shopping days that occurs annually on the Saturday after Thanksgiving and provides a striking opportunity for both small business owners and customers to enjoy exceptional deals on this day. Small Business Saturday is a consumer-oriented […]

Using Messaging Apps for Small Business Saturday

Using Messaging Apps for Small Business Saturday

Small Business Saturday is an American shopping holiday that takes place on the Saturday after US Thanksgiving. This is one of the busiest shopping periods of the year. Small Business Saturday UK was first observed in the United Kingdom in 2013 after Small Business Saturday was a success in the United States of America. This […]