Texting, Calling, or Sending Emails?

Texting, Calling, or Sending Emails?

The telephone call is now very often viewed as a dying institution. In our increasingly digital world, texting is becoming people’s preferred means of communication, thus replacing the phone call. The main reasons have to do with speed, convenience, and affordability. In the wake of this, it’s no surprise that the number of users of […]

20 Amazing Facts to Know About Chatbots

20 Amazing Facts to Know About Chatbots

Bots can be characterized as software that uses machine learning through artificial intelligence (AI) to stimulate a smart conversation with the user via a conversational interface like a chat. Today, these artificial intelligence systems that communicate with people through messaging, text, or speech, are evolving and turning into a necessity in certain industries. All the […]

Using Chatbots and AI for Customer Service

Using Chatbots and AI for Customer Service

Customer relationship management (CRM) is of immense importance for every successful business. Nowadays, the number of businesses taking advantage of messaging apps, chatbots, and artificial intelligence (AI) to improve their CRM is growing. Today’s strong and growing interest in chatbots and AI is driven by the fact that these intelligent digital assistants can always be […]

Using Chatbots for Marketing and Sales

Using Chatbots for Marketing and Sales

Mobile messaging applications have gained an immense importance for brands to reach consumers. In the wake of this, it’s no surprise why chatbots have become so popular these days. Traders and retailers having a stream of interactions are investing in chatbot technology to enjoy a quick and practical automated customer service, solve their small problems, […]

Are Bots the New Generation of Apps

Are Bots the New Generation of Apps?

Bots or chatbots increasingly turning into one of the most fascinating technology trends of modern software applications. They’re going to play an important role in the future of consumer and enterprise apps. This will completely transform the way people interact. Sometimes, chatbots are perceived as a new generation of apps after websites and mobile apps. […]

Chatbots Are Getting Smarter. Emotional Chatbots.

Chatbots Are Getting Smarter. Emotional Chatbots.

Chatbots are developed with technology humanization in mind, allowing people to communicate with it in a more natural way. Emotional chatbot machines are marking an era in which the interaction between humans and robots is seamless and is more than just functional. So, the next move of Artificial Intelligence (AI) is Emotional Intelligence. In this […]

How Bots, Messaging Apps, and AI Are Evolving

How Bots, Messaging Apps, and AI Are Evolving

Messaging and chat platforms are growing with rapid advances and are expected to further evolve. Over 2.5 billion people use at least one app to communicate through messages. 90% of mobile time is currently spent on messaging platforms. A number of leading entrepreneurs and investors are now involved in the bots and messaging space. According […]

Which Messaging Apps You Can Use for Marketing?

Which Messaging Apps You Can Use for Marketing?

Your business should be using messaging apps because your customers are using them. Customers expect to find your business there. Using messengers for marketing purposes is especially important in the Asia-Pacific region since over half of all worldwide messaging app users are found there. You can use a number of popular messaging apps, such as […]

future of chatbots

The Future of Chatbots

The latest advancements in artificial intelligence (AI) and the rise of messaging apps are playing an immense role in the development of chatbots. These software programs help people with lots of activities like scheduling a meeting, reporting the weather, or helping people order a product online. What Are Chatbots? Chatbots are also called talkbots, chatterbots, […]